[Network-Centric Resources] Re-designing huridocs.org for human rights defenders

[Jon Camfield (jcamfield@INTERNEWS.ORG)]

SAFETAG is going through a similar process in finding a better way to
present the scope of its modules in a more accessible way than a 300pg
PDF file :)

We are working with iilab on this, and you can see a super-early alpha
approach emerging here:

https://contentascode.github.io/safetag/@safetag/toolkit/

This shares DNA with the much more polished https://myshadow.org/train

I really love the "faceted search" approach to content discovery,
especially when you have a decent number of different filtering options
to help lead users to discover the "right" module for their needs.

Cheers,
Jon

On 08/02/2017 01:55 PM, Kristin Antin wrote:
> Hey all.
> 
> Maya's email inspired me to reach out about our own website redesign
> process (so thanks for sharing, Maya!). Sounds like things are moving in
> a really good direction with that and I'm so glad.
> 
> We're in the very beginning stages of a huridocs.org website redesign.
> We still need to write up user stories, but we already know that we want
> to prioritise meeting the needs of human rights defenders (resources,
> solutions, advice, tools, etc) ahead of explaining our organisation (our
> history, our team, our funders, our policies, etc).
> 
> I have this vision, much like the idea behind RDF, to build up a
> community-created or community-sourced knowledge base and really put
> that at the center of this website...but alas, I'm afraid it might take
> a long time to build up those resources. So I'm here wondering what a
> good middle-ground could be so that we can still work on a new website
> as we add to this collection of resources. It would be great to
> redesign/update and "modularize" many of our existing resources (like
> our 230-page manual on the events standard formats methodology for human
> rights documentation). This could be the basis of this collection.
> 
> But what I'm struggling with right now is finding any examples of this
> idea. Do you know of any NGO website that do a good job of providing
> valuable resources front and center?
> 
> It's interesting that when I search for "knowledge base" I find examples
> of how it's being used for call centers, for internal staff, and for
> tech products (like https://www.dropbox.com/help). I'm surprised the
> idea hasn't caught on yet for nonprofit orgs.
> 
> I know this is a really specific question so I apologize if it's too
> narrow. But I would greatly appreciate any ideas, advice or examples you
> have to share!
> 
> Thanks,
> Kristin
> 
> 
> 
> 
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Jon Camfield | Director, Global Technology Programs
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