[liberationtech] Could you help our lonely 98-year-old WW2 vet neighbor regain access to his Yahoo email?

[Aymeric Vitte]

As a matter of fact I got a kind of same problem, I have a gmail address
linking to a generic name for a pharmacy, since years I am receiving
emails but thought this was spams, until I got contacted recently by a
pharmacy who by mistake sent this address to plenty of people and
medics, given the covid situation the pharmacy asked me to forward the
emails, which I did, then I contacted the gmail team at Google to
transfer the mail to the pharmacy, I have the pwd but Google does not
allow me to connect to the account (unrecognized device, etc), and I
don't have the recovery code set by one of my employee before

Gmail team did reply but said they could not do anything to recover the
account, and now the problem has amplified, receiving emails for 3
pharmacies of the same name... then still forwarding the emails...

Let's hope Yahoo can fix this one, I send you separately a contact email
at Yahoo that should work and be able to relay the message

Le 16/04/2020 à 09:36, Yosem Companys a écrit :
> Our 98-year-old neighbor Mel enlisted in the U.S. Navy after Pearl
> Harbor and fought in the Pacific Theater. He survived the war,
> including Typhoon Cobra, which almost decimated the U.S. fleet.
>
> Mel turns 99 in August of this year. All of Mel's family is dead,
> except for his 92-year-old wife, who has dementia.
>
> Before dying 4 years ago, Mel's sister emailed him the contact
> information for some 1st cousins of theirs.
>
> Unfortunately, Mel has locked himself out of his Yahoo email, so he
> cannot access those emails any more.
>
> Mel would dearly love to see whether he has any family left in the
> world. He does not have a cell phone. He only has a landline. And I
> cannot go over to Mel's house to help him due to the social isolation
> of COVID-19.
>
> Every time we bring groceries to Mel and his wife, he mentions how he
> wishes I could help him regain email access.
>
> Do you or does somebody you know work for Yahoo and in a position to
> help? 
>
> If so, I am sure Mel would be deeply grateful for your help.
>
> Thank you!
> Yosem Companys
>
> https://www.youtube.com/watch?v=dGC5TLPkL2s
>
>
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