[Network-Centric Resources] Requesting your feedback + ideas on indicators for success of a network-centric resource project

[June Holley]

This is great! Thanks for sharing...

Not to overcomplicate, but as shown in the attached slide, it's hard to
implement the practices etc represented by resources without some help in
the learning and implementation process. We'[ve been trying to figure out
how to help people self-organize learning communities around topics and
strategies offered in resources.

Thoughts?

https://docs.google.com/presentation/d/1SbKLKl1Mbe_1u7a5Twg40SQ99BedaQJielOiL5YVOOM/edit?usp=sharing


On Mon, Oct 11, 2021 at 11:52 AM Kristin Antin <kristin at huridocs.org> wrote:

> Hello network centric resource creators! Greetings from colorful
> upstate New York.
>
> I am really excited to be working on a new project at HURIDOCS (Human
> Rights Information and Documentation Systems) that is focused on
> co-creating network-centric resources related to information management for
> the human rights community. We're running a pilot project now until the end
> of the year to test out some ideas.
>
> I have been thinking of how to apply some ideas from the Lean Impact
> methodology (https://leanstartup.co/social-good/). The process is:
> identifying assumptions that need to be correct in order for the project to
> be successful, then identifying hypotheses that validate the assumptions
> that we can test, then testing the ones that pose the highest risk to the
> success of the project, and quickly to move on to the next hypotheses.
> Eventually, if we can validate all of these assumptions, then we'll know
> this approach is promising. (or something like that) Below is a list of
> ideas for these initial assumptions, hypotheses, and indicators. The
> indicator numbers I have so far are based on hunches (nothing scientific).
>
>
> My biggest questions for you, as a network centric resource creator, are:
>
> When you test your assumptions related to resources, and measure your
> impact -- what have you found that works well? What indicators have you
> come up with that are helpful? (or, have you given up on this?)
>
> What do you think of this approach (below)? Do you think this process of
> testing the indicators below will help me know if this project is
> worthwhile? Will it help me prove its worth to funders?
>
> You can find the assumptions in this google doc (where you can add
> comments), or listed below.
>
> https://docs.google.com/document/d/1FtNQFP0JaKBKb34iwpZ3yrbamHg_uVkmrY4KSnwDzhw/edit#
>
> Assumption 1: HRDs want to learn new ways to address their information
> challenges from the knowledge of their peers.
> Hypothesis to test: HRDs participate in research about their information
> challenges.
> Indicator to validate hypothesis: 50% of surveys sent are completed
>
> Assumption 2: HRDs will participate in the resource co-creation process.
> Hypothesis to test: When asked, HRDs will commit to sharing their
> knowledge, challenges and experiences for this resource co-creation
> process.
> Indicator to validate hypothesis: 50% of people invited to participate say
> yes and follow through
>
> Assumption 3: The resources contain information that is helpful to our
> target audience.
> Hypothesis to test: The resources are understandable to the target
> audience.
> Indicator to validate hypothesis: When asked to rate how easy it is to
> understand the resource, 80% of target audience select 8/10 or higher
>
> Hypothesis to test: The resources are actionable (clear steps and
> considerations for different contexts) to the work and challenges of our
> target audience.
> Indicator to validate hypothesis: When asked to rate how well the
> information applies to their own work, 80% of target audience select 8/10
> or higher
>
> Hypothesis to test: Our target audience will recommend the resource to
> colleagues, peers, networks.
> Indicator to validate hypothesis: When asked how likely they are to
> recommend this resource to others, 80% of target audience select 8/10 or
> higher
>
> Assumption 4: The resources can be found and accessed (e.g. watched,
> downloaded, read) by our target audience.
> Hypothesis to test: Our target audience can download the resource to their
> device.
> Indicator to validate hypothesis: In the first month, the resource is
> downloaded (number of participants x 2) times
>
> Assumption 5: Our target audience will find solutions to their information
> challenges by using these resources.
> Hypothesis to test: If people use the resource, and find it helpful, they
> will tell us their story if we ask.
> Indicator to validate hypothesis: We receive specific examples of how the
> resources are used from 25% of people who receive the resource.
>
> Assumption 6: By solving their information management challenges and
> learning new skills, HRDs are able to reach their information management
> goals.
> ?
> ?
>
> Thank you so much for sharing your feedback and ideas!
>
> Kristin
>
> --
> *Kristin Antin*
> Knowledge Collaboration Lead
> she/her
>
> <https://www.huridocs.org/>
> New York
> Skype: kjantin | Twitter: @kjantin <https://twitter.com/kjantin> | PGP
> public key
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-- 
June Holley
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