[liberationtech] A Citizen-like chatbot allows Ukrainians to report to the government when they spot Russian troops — here's how it works

[Arzak Khan]

Reinventing modern warfare, I believe some 250,000 and more Ukrainian
citizens have reported incidents using chat bots and other dozen government
apps. Most users are ID verified as per various reports circulating the
internet which becomes very worrisome if this get’s hacked, leaked and in
Russian hands.

On Tue, 19 Apr 2022 at 8:52 PM, Yosem Companys <ycompanys at gmail.com> wrote:

> May be paywalled, so here is the summary:
>
> "Before the war the Ukrainian government launched an app to connect
> citizens with public services.  Now that app has a chatbot that lets
> citizens inform the military of Russian troops in their area. Everyday
> Ukrainians can use E-Enemy to inform the government of Russian troop
> sightings. [It requires] users to login and authenticate themselves via the
> e-passport system. 'We know for sure it's a real person sending the info
> and not a Russian bot.' While users log in to E-Enemy through Diia [for
> real-ID verification], they are then redirected to a Telegram chatbot that
> asks users if they are the primary source for the intelligence, alongside
> basic information about the types of troops, whether they were moving on
> foot or in vehicles, the number of troops, and the time of contact.
> According to the ministry, over 260,000 people have used the app since it
> launched last month. The Ukrainian government hopes the bot can also be
> used to receive evidence of Russian war crimes."
>
>
> https://www.businessinsider.com/ukraine-military-e-enemy-telegram-app-2022-4
>
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Arzak Khan
Innovation For Change (I4C) South Asia
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