<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Hannah,<div class=""><br class=""></div><div class="">That is an EXCELLENT question. </div><div class=""><br class=""></div><div class="">The topic would be ‘Managing User Feedback’ - so how do you keep track of the feedback you are getting on your resource, how do you evaluate it and keep track of what you actually do with it.  And then how do you follow-up with those that have given you feedback so that you’re accountable and they feel ownership of their contribution.</div><div class=""><br class=""></div><div class="">Hope that’s helpful,</div><div class=""><br class=""></div><div class="">Dirk</div><div class=""><br class=""></div><div class="">
<div><br class=""><blockquote type="cite" class=""><div class="">On 6 Aug 2019, at 16:59, Hannah Gardiner <<a href="mailto:hannah@sharedassets.org.uk" class="">hannah@sharedassets.org.uk</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">Dear Dirk,<div class=""><br class=""></div><div class="">This could potentially be interesting. Could you be clearer what the topic would be exactly?</div><div class="">All the best</div><div class=""><br class=""></div><div class=""><br class=""></div><div class="">Hannah</div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Aug 6, 2019 at 2:28 PM Dirk Slater <<a href="mailto:dirk@fabriders.net" class="">dirk@fabriders.net</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div style="word-wrap:break-word;line-break:after-white-space" class="">Hello Everyone,<div class=""><br class=""></div><div class="">Taking a bit of a break from our online discussions over the summer,  but I’m already starting to hatch a plan for our next one. After having a conversation with Soraya Okuda at EFF about managing user feedback, I realised that would be a great topic for our next online discussion.  I’ve also touched base with Heather Leson at IFRC about her experience with collecting and integrating User Feedback for the Data Playbook and she expressed a lot of interest in participating.  My question for everyone on this list is: who else would like to be an anchor for the discussion?  Are you currently facing challenges with User Feedback and want to engage your peers on how to over come them? Let me know.</div><div class=""><br class=""></div><div class="">I’m tentatively scheduling the discussion for Tuesday, September 17th at 8:00 Pacific, 11 Easter, 16:00 London and 17:00 Europe.</div><div class=""><br class=""></div><div class="">Also, while I’ve got your attention on User Personas - I’ve just published a Workshop Exercise on Creating User Personas (<a href="https://www.fabriders.net/user-personas/" target="_blank" class="">https://www.fabriders.net/user-personas/</a>) in the FabToolkit. (<a href="https://www.fabriders.net/category/fabtoolkit/" target="_blank" class="">https://www.fabriders.net/category/fabtoolkit/</a>).  I could definitely use some feedback on the Post - so if you see anyway I can improve it, please let me know.  I’m also looking for some good use studies of User Personas (see towards the bottom on Examples of using User Personas) - I’d like to have a good list of using user personas in different contexts, so if you have a good, ‘here’s what we did with user personas’ up on the web somewhere, please send me a link.</div><div class=""><br class=""></div><div class="">And of course, if you are looking to have a one on one conversation about either of those topics, remember that FabRiders offers free one-hour consultations for Network Centric Resources.</div><div class=""><br class=""></div><div class="">Please get in touch!</div><div class=""><br class=""></div><div class="">Dirk</div><div class=""><br class=""></div><div class=""><br class=""></div><br class=""><br class=""><div class="">
<div dir="auto" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; word-wrap: break-word; line-break: after-white-space;" class=""><div dir="auto" style="letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; word-wrap: break-word; line-break: after-white-space;" class=""><div style="letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; word-wrap: break-word; line-break: after-white-space;" class=""><div style="letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; word-wrap: break-word; line-break: after-white-space;" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><div style="letter-spacing: normal; text-transform: none; white-space: normal; word-spacing: 0px; text-align: start; text-indent: 0px; word-wrap: break-word; line-break: after-white-space;" class="">Dirk Slater</div><div style="letter-spacing: normal; text-transform: none; white-space: normal; word-spacing: 0px; text-align: start; text-indent: 0px; word-wrap: break-word; line-break: after-white-space;" class="">FabRider<br class=""><a href="http://www.fabriders.net/" target="_blank" class="">www.fabriders.net</a></div><div style="letter-spacing: normal; text-transform: none; white-space: normal; word-spacing: 0px; text-align: start; text-indent: 0px; word-wrap: break-word; line-break: after-white-space;" class="">Skype: dirkslater</div><div style="letter-spacing: normal; text-transform: none; white-space: normal; word-spacing: 0px; text-align: start; text-indent: 0px; word-wrap: break-word; line-break: after-white-space;" class="">Wire: @FabRider<span class="gmail-m_-5482034139979895266Apple-tab-span" style="white-space:pre-wrap">      </span></div><div style="letter-spacing: normal; text-transform: none; white-space: normal; word-spacing: 0px; text-align: start; text-indent: 0px; word-wrap: break-word; line-break: after-white-space;" class="">Mobile/Signal: +447903932817</div><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class="">Join our Network on Designing Network Centric Resources: <a href="http://www.fabriders.net/network-centric/" target="_blank" class="">http://www.fabriders.net/network-centric/</a></div><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class="">Public key attached!</div><div style="text-align:start;text-indent:0px;word-wrap:break-word;line-break:after-white-space" class=""><br class=""></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br class="gmail-m_-5482034139979895266Apple-interchange-newline" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none;"><span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none;" class=""><span class=""></span></span></div></div><div style="word-wrap:break-word;line-break:after-white-space" class=""><div class=""><span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none;" class=""><span class=""></span>
</span></div>
<br class=""></div>_______________________________________________<br class="">
Discuss mailing list<br class="">
<a href="mailto:Discuss@fabriders.net" target="_blank" class="">Discuss@fabriders.net</a><br class="">
<a href="https://lists.ghserv.net/mailman/listinfo/discuss" rel="noreferrer" target="_blank" class="">https://lists.ghserv.net/mailman/listinfo/discuss</a><br class="">
For more details see: <a href="https://www.fabriders.net/network-centric/" rel="noreferrer" target="_blank" class="">https://www.fabriders.net/network-centric/</a></blockquote></div><br clear="all" class=""><div class=""><br class=""></div>-- <br class=""><div dir="ltr" class="gmail_signature"><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><br class=""><div class=""><div class="">Hannah Gardiner</div><div class="">07538235988</div><div class=""><a href="http://www.sharedassets.org.uk/" style="color:rgb(17,85,204)" target="_blank" class="">http://www.sharedassets.org.uk</a><br class=""></div><div class=""><br class=""></div><div class=""><div style="word-wrap: break-word;" class=""><div style="word-wrap:break-word" class=""><div style="word-wrap:break-word" class=""><div style="word-wrap:break-word" class=""><div style="word-wrap:break-word" class=""><div style="word-wrap:break-word" class=""><div style="word-wrap:break-word" class=""><div style="word-wrap:break-word" class=""><div style="word-wrap:break-word" class=""><div style="word-wrap:break-word" class=""><b class="">Our monthly newsletter brings you all the latest on land issues, and how we are making land work for everyone. Sign up <a href="http://sharedassets.us6.list-manage.com/subscribe?u=3f92e811206004e669a01ab11&id=a9e2021fb1" style="color:rgb(17,85,204)" target="_blank" class="">here</a>.</b></div></div></div></div></div></div></div></div></div></div></div></div><div class=""><br class=""></div></div></div></div></div>
_______________________________________________<br class="">Discuss mailing list<br class=""><a href="mailto:Discuss@fabriders.net" class="">Discuss@fabriders.net</a><br class="">https://lists.ghserv.net/mailman/listinfo/discuss<br class="">For more details see: https://www.fabriders.net/network-centric/</div></blockquote></div><br class=""></div></body></html>